Practice Billing

We have reputable and established software for real-time feedback on electronic claim submissions. We are supported by 'n billing adviser to ensure clinically correct billing and to advise and assist in optimising billing structures

We handle the following:

  • Patient information and consent forms
  • Ensuring optimised biling policy is implemented
  • Processing/billing of ICD 10 codes, procedures, modifiers and materials
  • Receipting and allocating of all payments (EFT.cash, card payments etc.)
  • Reconciliation; and
  • Following up queries with medical aids and patients
  • Optimising workflow and administration in the practice to ensure effective day to day running of the practice
  • Advice on processing/billing of ICD 10 codes, procedures, modifiers and materials

Credit Control & Debt Collection

Amongst other benefits, you will receive access to software assisting with obtaining the latest patient contact details while our legal collection letters and SMS's to patients will contribute to collection success.

  • Assist with PMB motivations to schemes for more efficient payment of PMB claims
  • Email and post outstanding accounts to patients
  • Utilise a SMS serivce and call patients
  • Collect overdue accounts according to our bureau's policies and procedures
  • Handle final demands
  • Problematic accounts are handed over for legal action through our assigned attorneys

Reporting

Our excellent reporting strategies ensure outstanding accounts that are problematic are handed over for legal action through our assigned attorneys (all cost to debtor). We supply any customised reports you may need, as well as:

  • Monthly age analysis
  • Month end reports
  • Turnover reports
  • Claim reconciliation reports
  • Turnover comparison reports
  • Customised reports applicable to specific practice and any other reports required